Tag: Unit Service
Business Systems Lessons from the ICU
Early in my business career I worked at the world-renowned UCLA Medical Center, running the non-medical patient care activities in several regular and intensive care units. I frequently heard comments that ‘healthcare just isn’t the same as business.’ It was said in ignorance about the true complexity and need for accurate coordination needed to provide [...]
Posted: October 16th, 2008 under Customer Service.
Tags: food, healthcare, pharmaceuticals, UCLA Medical Center, Unit Service
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