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Archive for September, 2008

Working At Home 5 Vital Tips On How to Become A Customer Service Agent

The New York Times has recently released a survey that shows customer service work at home job opportunities have increased by a large amount in United States. Customer service jobs also called call center jobs require employing agents who work at home as customer service agents. The advantage of this type of work is that [...]

Market Niche: 5 Key Reasons You Want to Niche

“I’m a management consultant with over twenty years experience in many areas of management, from marketing, to sales, to customer service, and I am skilled at sales presentations, and negotiations. I’ve worked for Fortune 500 companies, have my MBA, and to get business I attend networking meetings, and have a website. Yet, [...]

Gain and Retain Business: Improve Customer Service

Today’s organizations are faced with the challenge of attracting and retaining customers. The answer is customer service! This article will provide you with things you can do to improve customer service so that you can ensure customer satisfaction. Whether you’re an executive, a manager or a team leader, the following information will [...]